Privacy Policy

Information We Collect

• Information you give us: your name, phone number, email address, service address, and any details you share about your project when you fill out our contact or estimate form, call us, text us, or email us.
• Text messaging information: your mobile phone number, your consent to receive text messages, and the date and time you gave that consent.
• Job and billing information: estimates, appointment dates, invoices, and payment records. Card payments are handled by our payment processor; we do not store full card numbers.
• Website information: basic technical information such as browser type, pages visited, and general location, collected through cookies or similar tools to help our website work and improve.

How We Use Your Information

• To respond to your questions and provide estimates
• To schedule, confirm, and remind you about appointments and job days
• To send job updates, invoices, and payment links
• To reply to missed calls and messages
• To ask for feedback or reviews after a job
• To send occasional seasonal offers or promotions, only if you agreed to receive them
• To run and improve our business and website, and to meet legal requirements

Text Messaging (SMS)

If you opt in to receive text messages from Blue J Landscape and Tree Service LLC, we will use your mobile number to send the types of messages described in our Terms & Conditions. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

How We Share Information

We do not sell, rent, or trade your personal information. We share information only:

• With service providers who help us run our business (for example, our customer management and messaging platform, payment processor, and email provider), and only so they can perform services for us. These providers are not allowed to use your information for their own marketing.
• When required by law, or to protect our rights, property, or safety, or that of our customers or others.
• As part of a sale or transfer of our business, if that ever happens.

The text messaging exclusion above applies to all of these situations: your mobile opt-in data and consent are never shared with third parties.

Data Security

We use reasonable physical, technical, and administrative safeguards to protect your information. No method of storing or sending information online is 100% secure, but we work to keep your information safe.

How Long We Keep Information

We keep your information as long as needed to provide our services, keep business and tax records, and meet legal requirements.

Your Choices

• Text messages: reply STOP to any text to stop receiving them.
• Emails: use the unsubscribe link in any marketing email, or contact us.
• Access or changes: contact us to review, update, or ask us to delete your information, subject to records we must keep by law.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect their information.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last changed.

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